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Are you experiencing those Wi-Fi problems with your Mac? For example, your MacBook Pro won’t connect to wifi, connected but no Internet or the network speed is super slow, etc.
Our smartphones may be equipped with the latest wireless data capabilities, but our MacBooks definitely aren’t. We rely on WiFi to do our daily work, and when it inevitably experiences an error of some sort, all you want to do is throw your hands in the air.
After all, WiFi frequently seems to be on the more technical end of things, shrouded in mysterious terms like “DNS”, “modem”, and “IP address”. It can be a bit intimidating to try and fix without worrying that you’re either doing nothing or making the problem worse.
But no one likes mindlessly refreshing a webpage and hoping the WiFi fixes itself in the meantime, so in this guide, we’ll show you a few ways you can take matters into your own hands to find a solution.
Do You Know?
You can troubleshoot network connections in the office or at home with WiFi Explorer. It’s an awesome app that shows you what’s going on with your network and helps you fix it when needed. The app offers a range of extensive details about all your Mac networks in the vicinity, including their band, signal quality, range, security status etc.
Your Internet Service Provider (ISP) is what determines your maximum internet speed, but your usage at home is what ultimately determines how well your connection functions. Whatever your provider advertises is always going to be more than the rates you actually get, but you can always make adjustments on your end to get things running faster.
Bandwidth is not the same as Internet speed. The Internet speed is how fast data can travel on your network, whereas your bandwidth determines the volume of information that can travel at that speed. A larger amount of bandwidth means you can request more data at once, which will make your connection seem faster, but it’s not worth paying for if you don’t use your Mac for much beyond Facebook and email.
It’s important to connect to secure networks even if it means using a Virtual Private Network (VPN) or proxy. While it’s tempting to use the free coffee shop WiFi, the lack of protective password puts your computer at risk because malicious users can use the shared network and attempt to break in. If you must use one of these networks, a proxy or VPN can protect your computer by isolating it from the other connections.
Connection Problems
Issue 1: Physical router interference
Cause: A router sends electronic waves, but these can be impeded by thick walls or other large blockages such as a row of metal filing cabinets.
How to Fix: If your router is currently buried behind a file cabinet, in a closet, or otherwise awkwardly placed you should move it to a more open and central location. If your router is already in a fairly clear area, consider where you’re sitting. Can you minimize the amount of distance between you and the router, or otherwise move closer?
Alternatively, consider purchasing an extended if you can’t seem to move the router to a location without too much interference.
Issue 2: Neighborly router interference
Cause: As we said earlier, a router sends electronic waves. These waves occur at certain frequencies and can be interfered with by other electronic devices such as microwaves or your neighbor’s router.
How to Fix: Most routers come pre-calibrated to certain frequencies or contain software that helps them pick the best channel. You can manually change the channel though by following a few steps.
- Step 1: Find out your router’s IP address. This is usually printed on the router, but you can also check in System Preferences > Network > Advanced > TCP/IP > Router;
- Step 2: Copy the IP address into the address bar of your browser and hit enter. You’ll be directed to your router’s settings;
- Step 3: Select the channel you want. Make sure to choose a channel 5 to 7 away from the original, since many frequencies overlap;
- Step 4: Use Wireless Diagnostics to monitor which frequencies make the biggest difference in your wireless signal.
You can get open wireless diagnostics by navigating to Spotlight and then beginning to type “wireless diagnostics”. It should be the first option.
Open the app and click “Continue” to start diagnosing.
Issue 3: MacBook Pro or router failure
Cause: When there doesn’t seem to any conceivable reason your WiFi shouldn’t work, it’s not your fault. Sometimes the MacBook Pro, the router, or both experience an unexpected error that’s invisible to the eye and impossible to figure out exactly what went wrong.
How to Fix: Your best bet at solving this type of problem comes in two parts: your computer, and your router. Follow these steps:
Step 1: Turn off the wifi on your computer from the menu bar along the top;
Step 2: Turn off your router by physically disconnecting it (or pressing the power button if it has one) so that all the light turn off;
Step 3: Restart your MacBook from the Apple menu in the top left of the menu bar;
Step 4: Once your Mac has restarted, turn the router back on. You’ll need to wait 2-5 minutes for all of the lights to come on and for the signal to begin sending again
Step 5: Turn your Mac’s WiFi back on, and allow it to connect to the network.
While this method isn’t guaranteed to work every time, it often solves mysterious wireless issues and with a little luck, your problem is minor and will be resolved with a bit of restarting.
Problems Once Connected
Issue 4: WiFi connection is spotty
Cause: If we’ve said it once, we’ve said it a million times: your router transmits waves, and when these are weak at your location, you’re going to have connection issues. In this case, you may have been able to connect to the network but now service is patchy at best. The cause is simple — you’re too far away for the frequency you’re trying to use.
How to Fix: There are two different ways you can fix this issue. First, move closer to the router if you can. This is the easiest way to attempt to solve the problem and maybe all you need to do.
The second way is to use a different frequency band than you normally would. By defaults, your router uses the 2.4GHz band, which is weaker than the 5GHz many router models have available. If your router supports 5GHz, you should switch to this instead- it usually appears as a different network in your WiFi list, with a “5GHz” or “5G” as part of the name.
For example:
If you have a large home, an extender might be a more practical solution. It will amplify the signal from your router so that it can reach the areas of your house that usually suffer from poor coverage.
Issue 5: WiFi connection is very slow
![Max Max](/uploads/1/1/9/7/119716342/953533705.jpg)
Cause: If things have suddenly slowed down, it’s highly likely you can point to another person to take the blame — someone else is eating up your bandwidth! Make sure to check your own computer first though, especially if you’re running multiple programs in the background.
How to Fix: The easiest way to figure out the culprit is by running a quick scan using Advanced Network Care, it’ll show you the connection speed issues found with your current network and fix it if needed. An alternative is a Wifi Explorer as we already mentioned above.
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However, you can also fix that manually. Bandwidth refers to the volume of data that can be transmitted over your WiFi connection. Certain apps can require larger bandwidth and thus restrict the data available to everyone else.
If this occurs in your home, the first step is to check your own applications. The most common offenders are multiplayer video games, video-intensive apps, or files that are uploading and downloading. If your Mac isn’t running anything strenuous, then ask the others in the household if they are.
While you can’t get more bandwidth without paying for it, you can ask anyone on the network to limit which applications they use at one time. In the worst-case scenario, you’ll need to wait a few minutes while a download finishes or until the other person is done working.
Final Words
WiFi issues on Mac are among the most frustrating issues that can occur on your computer. They’re confusing, bothersome, and significantly slow your productivity. We hope the methods listed above help you resolve any issues you face.
Do you use a different method to troubleshoot your wireless network? Tell us about it in the comments below!
The macOS Mojave update has brought lots of interesting features and new improvements to the macOS operating system. It introduced the Dark Mode, Desktop Stacks, continuity camera, privacy controls, and new screenshot tools for Mac. The good thing about this new macOS version is that it works well even with older Mac machines.
But while Mojave brings a lot of great features, users who upgraded to the new macOS version reported a number of issues, which Apple is still trying to address one by one. One of these issues is the intermittent freezing on Macbook Pro Retina.
According to user reports, Macbook Pro Retina freezes or stops responding all of a sudden, even when the device has enough memory to handle all applications. The screen just stops responding, along with the keyboard, trackpad, and the mouse.
For some users, their Mac freezes right after startup or login. They can’t do anything else because the device stops responding 10 to 15 seconds right after startup, causing a lot of frustrations to the affected users. The only way to make the Mac work again is by doing a force-restart.
Why Does MacBook Pro Randomly Freezes?
The intermittent freezing issue on Macbook Pro Retina is mainly caused by a bug in the macOS Mojave update. Based on the reports, the problem happened right after they installed the macOS update. And the intermittent freezing issue is not limited to MacBook Pro Retina. Other Mac models are also victim s to this freezing problem.
Apple is yet to release an update that fixes this problem. But considering the long list of macOS Mojave bugs that the Cupertino giant has to deal with, it might take some time before this problem is addressed.
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Users, however, can’t wait that long. This freezing problem directly affects the performance of the affected Macs, and depending on the severity of the problem, can largely impact the user’s productivity as well.
If your Macbook Pro Retina is freezing intermittently and you can’t wait for the official fix from Apple, read on to discover some workarounds to fix this issue.
How to Fix a MacBook Pro That Is Freezing Randomly
MacOS is a very stable and reliable operating system that rarely experiences freezing or unresponsiveness. And when it does, it might mean that there is something wrong with your system somewhere. But before you jump to the solutions below, try these quick fixes and see if you are able to resolve the problem.
- Force-quit unresponsive apps. If the problem is caused by a single app, close the app completely to resolve the issue. Press Command + Option + Escape or click Force Quit from the Apple menu to open the Force Quit Applications Choose the unresponsive app from the list, then click Force Quit.
- Restart your computer. It is possible that one of your system processes simply got stuck in a loop, causing your computer to freeze up. If this is the case, restarting your Mac should do the trick. Rebooting the system is one of the common ways of fixing temporary issues and glitches.
- Clean up your Mac. Junk files can also cause a lot of trouble for macOS, if not cleaned up regularly. Use Tweakbit MacRepair to get rid of unnecessary files from your computer and claim back some storage space in the process. This tool also speeds up your system processes and resolves potential issues before they happen.
- Get rid of virus or malware. It is also possible that your Mac’s freezing problem is being caused by a malware wreaking havoc on your system. Run your antivirus software to completely get rid of the malware and all infected files.
If doing the above steps did not help, proceed with the fixes outlined below.
Solution #1: Boot Into Safe Mode.
When you encounter intermittent freezing on Macbook Pro Retina, your first option is to boot into Safe Mode to isolate the issue. When you boot into Safe Mode, no third-party apps and processes are loaded, allowing you to determine what the cause of the problem is.
Follow the steps below to start your Mac in Safe Mode:
- Shut down your Mac, then turn it back on.
- When you hear the startup sound, immediately press and hold the Shift key.
- Release the Shift key when you see the login screen. You should see a Safe Mode label somewhere on your screen to indicate that you have successfully booted into Safe Mode.
If your Mac doesn’t freeze up in Safe Mode, it means that there is no issue with your device and your problem is being caused by a third-party app. To find the real culprit, you’ll need to perform some trial and error by disabling then enabling your apps one at a time. Once you’ve found the app that is causing the problem, uninstall it first then reinstall a fresh copy.
Solution #2: Reset Your Mac’s SMC.
The System Management Controller or SMC is responsible for many functions on your Mac. If your device is misbehaving or acting in unexpected ways, resetting the SMC should help fix it.
To reset the SMC on your Mac, follow these steps:
- Shut down your computer.
- Press and hold Shift + Control + Option on the left side of the keyboard, then press and hold the Power button or Touch ID button.
- Hold these keys down for 10 seconds.
- Release all the keys and switch on your MacBook.
Once the SMC has been reset, observe your Mac to check if the freezing problem still persists. If it does, try the next step.
Solution #3: Reset Your Mac’s NVRAM/PRAM.
If resetting the SMC did not work, try to reset the NVRAM/PRAM as well. To do this:
- Shut down your computer, then press the Power button.
- Before the grey screen appears, press Command + Option + P + R keys all at the same time.
- Hold the keys until your Mac restarts and you hear the second startup sound. If your Mac has the T2 Security Chip, hold the keys until you see the Apple logo appear and disappear for the second time.
- Release all the keys and let your computer boot normally.
Solution #4: Try the macOS Recovery Utility.
The macOS Recovery is equipped with handy tools to help Mac users resolve common problems. If your computer keeps freezing and the above solutions did not work, try running a disk check to see if it would help.
To check for disk problems, follow the steps below:
Turn off your Mac.
- Turn it back on, then press and hold the Command + R keys together immediately.
- Keep holding the keys until the Apple logo appears.
- You’ll see the macOS Utilities window appear.
- Choose Disk Utility and click Continue.
- Click View > Show All Devices.
- Choose your startup disk.
- Click the First Aid button, then click Run.
- Wait for the process to be completed.
- Restart your Mac normally by clicking Restart from the Apple menu.
Running a disk check should resolve any disk problem that is causing your Mac to become unresponsive.
Summary
Updating your operating system to macOS Mojave comes with both advantages and risks. If your device is affected by the “freeze” bug and you don’t want to wait for the official fix from Apple, try one of the solutions above to resolve your Mac’s random freezing issue.
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